Quality is central to everything we do. Our team is committed to providing expert, consistent salon services where the client receives an honest professional opinion about looks that fit his or her needs and image.
What does Quality mean at a hair salon?
Quality means creating 100% consistency in the way we deliver customer service and professional technique. All of our stylists are professionally trained, licensed, and experienced. And, yes, we're good at what we do, but it takes years to master every skill needed for every client. Our skills certification program accelerates the training process and ensures that you'll have a wonderful experience from the very beginning of your visit to the very end - every time you come to Tromblay no matter who you see.
Quality means embracing professional stimulation, which sharpens our skills and gives us more creative energy and enthusiasm for our work. We feel it's important to host educational events several times each year and also to travel to salons in Chicago, New York, and Toronto to gather new ideas for our clients.
Quality means having employees. We do and that's an important distinction in our industry. At Tromblay, every stylist works regular hours and receives benefits and continuing education.
Quality means listening to you. If you ever have a problem (which, happily, are rare here), we will resolve it. And if you ever have a suggestion, we will welcome it.
We hope you will never hesitate to let us know if you would be more comfortable or better served by another staff member, or if you would like a fresh point of view. We are a team of professionals pleased to have our clients work with all members of our staff.
Stop in today and experience the